How to solve crashes: Hot topics and technical guides on the Internet in the past 10 days
Recently, the problem of mobile phone and computer application crashes has become one of the hot topics of discussion among users. Whether it is games, social software or office tools, frequent crashes seriously affect the user experience. This article combines hot topics and technical discussions across the Internet in the past 10 days to compile a structured solution to help users quickly troubleshoot and fix problems.
1. Summary of recent popular crash issues (data in the past 10 days)
| Application name | Flash back scene | Discussion popularity |
|---|---|---|
| Crash during video call | high | |
| Douyin | Crash when browsing specific videos | in |
| King of Glory | Crash during team fight | extremely high |
| Chrome browser | Crash when switching between multiple tabs | high |
2. Universal solution (suitable for most applications)
1.Basic troubleshooting steps
• Check whether the device storage space is sufficient (it is recommended to reserve at least 10% remaining space)
• Close other background applications to free up memory
• Restart the device and try to recover
2.Advanced solutions
| Question type | Solution | success rate |
|---|---|---|
| App version is too old | Go to app store to update | 85% |
| System compatibility issues | Check for system updates or downgrade app versions | 70% |
| Data cache exception | Clear app cache data | 90% |
3. Special solutions for popular applications
1.WeChat crash solution
• Go to Settings→Help and Feedback→Fix notification exceptions
• Try uninstalling and reinstalling (note to back up chat history in advance)
2.Game apps crash
| Game name | Dedicated solutions |
|---|---|
| King of Glory | Turn off character strokes/lower quality settings |
| Genshin Impact | Verify game file integrity |
4. Professional-level investigation methods
For recurring crash issues, you can use the following advanced troubleshooting methods:
1. Check the system log (Android uses Logcat, iOS uses the Console application)
2. Check CPU and memory usage
3. Contact the application developer to provide crash logs
5. Daily maintenance suggestions to prevent crashes
• Clean the device cache regularly (once a week is recommended)
• Keep systems and applications updated
• Avoid installing apps from unknown sources
• Turn off power saving mode before heavy gaming
Through the above structured solutions, most crash problems can be effectively solved. If the problem persists, it is recommended to contact professional technicians or the application's official customer service for further support.
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